Ocean Air International Limited, Kingston, Jamaica has developed an enviable record of providing quality service to ocean and air freight consolidators across the world.
The company, which is celebrating its 40th year, offers import services from the United States, Canada, Europe, Trinidad and more recently Brazil.
Monique Mendez, Administrative Manager at the company said its strategy is simple, as they focus on providing efficient personalized service, ensuring that the customers are fully satisfied.
She said while the company took the stance many years ago not to compete with customs brokers by offering clearance and delivery, it does recommend efficient and reliable custom brokers to the customers.
The service offered by Ocean Air International Limited has been so good that many customers have loyally remained with the company for more than 20 years and or them it has been single mindedly focused and determined to delight with our professional but friendly services said Miss Mendez
So after having attained the milestone of 40 years Ocean Air is determined to forge ahead with the intention of building a stronger customer base by more aggressive marketing, improved customer service by reducing waiting time and shipment tracking.
To achieve this, their computer system is being upgraded to Advantum e-Agent (Agency Management Software), which will among other things improve data retrieval and overall operation efficiency.
So with this bright outlook it is envisaged that the efficient, robust company will be continuing to blaze a trail to more than another 40 years, surmounting whatever challenge, that it may confront as it continues to flourish.
Ocean Air presently represents:
